Privacy Policy

1. Information We Collect

Personal Information

When you create an account, we collect basic personal information such as your name and email address. This information is used to provide you with our QR code photo sharing services and to communicate with you about your account.

Photos and Content

When you or your guests upload photos to your event galleries, we store these images securely on our servers. We also collect metadata associated with photos, such as upload time and device information, to improve our service quality.

Usage Information

We automatically collect information about how you use our service, including your IP address, browser type, operating system, pages visited, and time spent on our platform. This helps us improve our service and troubleshoot issues.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our QR code photo sharing service
• Process your account registration and manage your subscription
• Store and organize your event photo galleries
• Send you important service updates and notifications
• Provide customer support and respond to your inquiries
• Improve our service based on usage patterns and feedback
• Ensure the security and integrity of our platform

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: With trusted third-party service providers who help us operate our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

4. Data Security

We implement industry-standard security measures to protect your personal information and photos:

• All data transmission is encrypted using SSL/TLS protocols
• Photos and personal data are stored on secure, encrypted servers
• Regular security audits and vulnerability assessments
• Access controls and authentication measures for our staff
• Automated backups to prevent data loss

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

5. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we have about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information and photos
• Data Portability: Download your photos and data in a portable format
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at privacy@pixilia.com or through your account settings.

6. Data Retention

We retain your personal information and photos for as long as necessary to provide our services:

• Account information is retained while your account is active
• Event photos are stored according to your subscription plan
• Usage data is typically retained for 2 years for analytics purposes
• You can request deletion of your data at any time

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform. These help us remember your preferences, analyze site usage, and provide personalized features.

You can control cookie settings through your browser preferences. However, disabling cookies may affect some functionality of our service.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through a notice on our platform. Your continued use of our service after such changes constitutes acceptance of the updated policy.