How Can We Help You Today?
Find answers to your questions about QR code photo sharing, event setup, and getting the most out of your Pixilia experience.
Browse Help Topics
Find answers quickly in our most popular help categories
Getting Started
Learn the basics of setting up your first QR code photo gallery and inviting guests.
Event Setup
Step-by-step guides for weddings, parties, corporate events, and university gatherings.
Video Tutorials
Watch step-by-step video tutorials to master QR code photo sharing features.
Technical Support
Troubleshoot common issues with QR codes, uploads, and photo gallery display.
Account & Billing
Manage your subscription, payment methods, and account settings.
Best Practices
Tips and strategies to maximize guest participation and photo collection success.
Frequently Asked Questions
Quick answers to the most common questions about QR code photo sharing
How do I create my first QR code photo gallery?
Creating your first gallery is simple! Sign up for an account, click "Create New Event," fill in your event details, and your QR code will be generated instantly. You can then customize the gallery appearance and share the QR code with your guests.
Do guests need to install an app to upload photos?
No, guests don't need to install any app! They simply scan your QR code with their phone's built-in camera, which opens a web page where they can instantly upload photos from their gallery or take new ones.
Can I customize the appearance of my photo gallery?
Yes! You can customize your gallery's theme, colors, welcome message, and layout. Choose from our pre-designed templates or create a custom look that matches your event's style and branding.
How do I display the live photo wall at my event?
Access your event's live photo wall URL from your dashboard and display it on any screen, TV, or projector. Photos appear in real-time as guests upload them, creating an engaging interactive experience for everyone at your event.
What happens to my photos after the event?
All photos remain accessible in your account dashboard. You can download them as a zip file, create shareable albums, or generate a digital photo book. Photos are stored securely and remain available according to your subscription plan.